What do the different calendar options in the dropdown mean?

These are the most common calendars you'll use. They represent blocks of time when a specific doctor is available for face-to-face evaluations at your practice location. When you book one, the patient receives a confirmation with the practice address. If your practice has multiple physicians, you'll see a separate in-person calendar for each one.

Virtual calendars are tied to telehealth or video appointment slots. When you book one, the patient's confirmation automatically includes a Google Meet or video link. The availability may differ from in-person availability if the doctor reserves specific days for virtual-only consults. Use these for patients who are out of the immediate area or who specifically requested a video consult.

These calendars are for patients who have completed their consultation and are ready to schedule their hair restoration procedure or treatment. Procedure slots are typically full-day or multi-hour blocks. Only book into these after the consultation has taken place and the patient has committed to moving forward.

Some practices configure a short phone screening calendar for leads who want to speak with a coordinator before committing to a full in-person visit. These are shorter slots (15–20 minutes) and are used as a pre-qualification step. Check with your office manager to confirm whether your practice uses this type and when it's appropriate.