If I delete an opportunity, where do I find that person's contact record?

When you delete an opportunity, you're removing that specific pipeline card and its associated dollar value from the board. The contact record — name, phone, email, conversation history, call recordings, and notes — stays completely intact in the system. Nothing about the person is lost.

Click "Contacts" in the left sidebar. Use the search bar to type their name, phone number, or email. Their record will appear in the search results even though their pipeline card is gone.

If this person has come back around and is a new active lead, open their contact record and click "Add Opportunity" or look for the "+ Opportunity" button in their record. This creates a fresh pipeline card linked to the existing contact — their full history is still there, and you're starting a new sales conversation.